Loma de Vida Policies
As a guest of Loma de Vida Spa & Wellness, you have the responsibility to:
-Communicate your preferences, expectations and concerns.
-Communicate and complete accurate health information and reasons for your visit.
-Treat staff and other guests with courtesy and respect.
-Use products, equipment, and therapies as directed.
-Engage in efforts to preserve the environment.
-Adhere to the spa's published policies and procedures.
-Be mindful and respectful of keeping appointments and whenever possible, give proper notice of cancellation.
-Guests must be 18 years or older to use the Loma de Vida facilities and receive spa services.
-To avoid a cancellation fee of 50% of treatment total, please call (210) 558-2252 at least 24 hours prior to your scheduled appointment.